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What we collect when you request a quote
When you send us a quote request, we collect your name, phone number, email address, and the details of your trip: cities, dates, passenger count, baggage, and any notes you add. We also collect basic technical data that your browser sends, such as IP address and device type, so the site works and so we can spot abusive traffic.
We do not ask for payment card numbers or government ID on this site. If a booking moves forward, the operator handling your flight collects what it needs under its own policy.
Why we use your information
We use your details for one main purpose: to price your trip and get back to you with options. That means matching your request to aircraft and operators that fit the route, the passenger count, and your timing. Trip details like distance and airport choice matter here, since a run between, say, Seattle and San Francisco prices and schedules differently than a longer haul.
We also use contact details to follow up on an open request, answer questions, and keep records of what was quoted. We do not sell your information, and we do not use it for unrelated marketing without your consent.
Who we share it with
We share your trip details with the operators who are quoting your flight. That is the point of the service: an operator needs to know the route, dates, passenger count, and any special requirements to give you a real number. We send only what is needed to quote and, if you book, to operate the trip.
We may use service providers who help us run the site and manage requests, and we may disclose information if the law requires it. We do not share your details with anyone else for their own marketing.
Calls and messages may be recorded
Phone calls to and from our team may be recorded or monitored for quality and training. If you would rather not be recorded, tell us at the start of the call and we will note it.
We keep email and text correspondence so we can track what was discussed and quoted. Standard message and data rates from your carrier apply to texts.
How long we keep it
We keep quote requests for as long as we need them to serve you and to meet our recordkeeping and legal obligations, then delete or anonymize them. Retention periods vary with the type of record, so we do not publish a single number.
You can ask us to delete your information at any time, subject to records we are required to keep.
Your choices and how to reach us
You can ask to see, correct, or delete the information we hold about you, and you can ask us to stop contacting you. Send the request to the contact address on this site and we will respond.
Keep in mind that we act as a broker. Flights are operated by independently certificated operators who hold operational control, and they handle your information under their own privacy policies once your trip is with them. Questions about this notice can go to our team through the contact details on the site.